Field Technician

Northern Engineering Works Limited (NEWL) is seeking a skilled and dedicated Field Technician to join its Operations team.

The successful candidate will be responsible for carrying out standardized site preventive and corrective maintenance, as well as generator servicing, in accordance with agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).

Key Responsibilities

• The Field Technician will be responsible for:
• Adhering to standard daily work requirements.
• Attending daily cluster meetings and other meetings as required.
• Following established site access procedures.
• Executing site preventive maintenance in accordance with Standard Operating Procedures (SOPs).
• Properly maintaining clients’ and NEWL’s assets.
• Ensuring 100% DC power availability at assigned sites.
• Attending callouts within the required Estimated Time of Response (ETR).
• Ensuring all assigned sites are visible at the Network Operations Centre (NOC).
• Ensuring all assigned Site Work Orders (SWOs) are closed within SLA timelines.
• Ensuring all alarms are properly terminated and configured at sites.
• Maintaining diesel generators (DGs) in accordance with manufacturers’ recommendations.
• Ensuring air conditioning units are properly maintained as per SLAs.
• Maintaining high data integrity on ServiceNow.
• Conducting site earth measurements.
• Attending scheduled training sessions.
• Maintaining assigned portable diesel generators.
• Ensuring portable rectifiers are properly stored at GMT.
• Submitting detailed Root Cause Analysis (RCA) reports for corrective maintenance tasks.
• Maintaining sites and company assets with a high level of integrity.
• Maintaining strong working partnerships with clients.
• Ensuring site fire extinguishers are properly maintained in accordance with SLAs.
• Ensuring all Remote Monitoring Systems (RMS) are communicating.
• Ensuring Fuel Delivery Work Orders (FDWOs) and LUKU are closed in accordance with SLAs.
• Ensuring preventive maintenance activities are completed according to plan.
• Properly managing SLA spares and consignment stock.
• Ensuring the GMT store is well maintained.
• Requesting daily replenishment of SLA spares to maintain maximum stock levels.
• Training and mentoring field trainees.
• Requesting skills development and upgrading in a timely manner.
• Performing any other duties assigned to support successful job delivery.
• Safety, Health, Environment and Quality (SHEQ) Responsibilities
• The successful candidate will be required to:
• Ensure SHEQ compliance in all assigned tasks.
• Report identified near misses, hazards and SHEQ non-conformities to the NEWL SHEQ Manager.
• Report at least five (5) near misses and one (1) hazard every month.
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• Ensure no planned work is undertaken without preparing and communicating a Field Level Risk Assessment.
• Report any incident or property damage within 24 hours.
• Use appropriate Personal Protective Equipment (PPE).
• Complete a Journey Management Plan when driving more than 150 kilometres or for journeys exceeding three hours.
• Ensure proper waste disposal.
• Conduct daily vehicle inspections.
• Attend mandatory OSHA medical examinations.
• Report accidents promptly.
• Cooperate with the SHEQ team during investigations of occupational incidents and accidents.
• Qualifications and Experience
• Applicants must possess:
• A Diploma or Bachelor’s Degree in Electrical Engineering or Mechanical Engineering.
• At least five (5) years of proven experience in the telecommunications industry.
• EWURA registration.
• ERB registration.
• Driving skills.
• Skills, Abilities and Knowledge Requirements
• Candidates should demonstrate:
• Excellent verbal and written communication skills, with the ability to communicate effectively with internal teams and external customers.
• Excellent problem-solving skills and strong attention to detail.
• Strong IT skills, particularly in Microsoft Excel, Word, PowerPoint and project management reporting tools.
• A proactive, innovative and assertive approach to work.
• Ability to independently manage assigned tasks.
• Ability to learn quickly.
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing excellent customer service.
• A valid driving licence and a clean driving record.
• Knowledge of proper installation procedures for power infrastructure and reticulation at Base Transceiver Station (BTS) sites.
• Ability to work independently and complete assignments within given instructions, established routines and accepted practices.
• Willingness and ability to travel to various field locations.
• Personal Attributes
• The ideal candidate should be:
• A strong team player with a high level of responsibility.
• Reliable, methodical and trustworthy.
• Available to work on standby and provide support 24 hours a day, seven days a week, throughout the year (24/7 × 365).
• How to Apply
• Interested applicants should submit the following documents:
• Application letter.
• Updated Curriculum Vitae (CV).
• Copies of academic certificates.
• Copies of other relevant credentials and professional certificates.
• Applications should be sent via email to:
• Email:
• [email protected]
• Postal Address:
• Managing Director
• Northern Engineering Works Limited
• P.O. Box 7026
• Arusha, Tanzania.
• 15 November 2026
• Applications must be received before 15 November 2026.
• Important Notes:
• Applicants who are not contacted within five (5) days after the closing date should consider their applications unsuccessful.
• Shortlisted candidates may undergo competency assessments and reference checks.