Transport & Customs Officer
AI summary
MSF is hiring a Transport & Customs Officer in Dar es Salaam, Tanzania, to manage day-to-day clearance and transportation of medical and non-medical goods. The role involves customs documentation, shipment planning, transport market assessment, and coordination with field teams to ensure timely, safe, and cost-efficient logistics operations.
- Logistics and supply role within a major international humanitarian organization
- Based in Dar es Salaam, Tanzania, with field coordination responsibilities
- Focus on customs clearance, import documentation, and transport planning
- Requires monitoring of costs, delays, and compliance with MSF procedures
- Reports to the Project Supply Chain Manager
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, security, factoryThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Transport & Customs Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Médecins Sans Frontières (MSF) and the role in Not specified.
- Add concrete examples related to driver, security, factory, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Tanzania; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Tanzania
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Transport & Customs Officer role in driver, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Médecins Sans Frontières (MSF) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Description
Job vacancy – Transport & Customs Officer
Médecins Sans Frontières (MSF)
is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation. MSF is therefore guided by the principles of neutrality and impartiality. These principles must apply to all MSF staff.
Job details
Transport & Customs Officer
Reports to:
Project Supply Chain Manager
Job Family:
Logistics and Supply
Supervises:
N/A
Dar es Salaam, Tanzania
Main purpose
Performing the day to day activities and administrative processes for the clearance and transportation of medical and non-medical goods for a particular supply office (coordination or project level) according to MSF protocols and standards in order to ensure the optimal running of the mission/project.
Accountabilities
Performing the day-to-day activities and administrative processes to ensure an efficient running of the clearance and transportation processes of medical and non-medical goods for a supply office (coordination or project) following the supply procedures according to MSF standards and protocols. Including the following activities:
Managing and planning, in collaboration with the line Supervisor and the Warehouse Supervisor, the shipment of goods between the projects and/or from the capital to the projects, choosing the best possible means of transport.
Being responsible for the reception of international freight and its forwarding to the field.
Being responsible for all customs and administrative related issues.
Regularly assessing the local transport market (companies, prices, services, delays, …), and proposing different third-party providers for validation.
Performing delegated tasks according to his/her activity and as specified in his/her job description.
Context Specific Accountabilities
Responsible for updating the importation guidelines, transport followup, whiteboard cargo followup update and cargo followup documents whenever there is any change on regular basis.
Identify potential risks in transportation and customs processes and propose mitigation strategies.
Responsible for providing all importation documents on time to CFAs, i.e AWB, BL, FGC, CM, PL, invoice, COA, COO, import permits, etc.
Monitor customs declarations and clearance status to ensure cargo is released without unnecessary delays.
Ensure customs duties, taxes, fees, and other applicable charges are properly assessed, approved, and processed.
Obtain related quotations from transporters or clearing agents and creation of CBA whenever required based on validation table.
Communicating in advance with field team on cargos shipped, sharing all related info/documents i.e ETD, ETA, truck details, driver contact, FM, PL, Donation Certificates, and updates all stakeholders regarding shipment status, delays, changes and required actions.
In close collaboration with WHM and PSCM, coordinate and organize all movements to the field, ensuring truck sizes and time constraints.
Ensure cargo is properly loaded, secured, and transported according to its characteristics and applicable regulations.
Coordinate appropriate controls for dangerous goods, oversized cargo, heavy lifts, and other high-risk transportation activities.
Monitor security and safety standards during transportation of medical and non-medical goods.
Responsible for timely submission of invoices to supply coordinator for validation and ensuring pre-control.
Prepare regular transport and customs reports.
Monitor and report regularly to the line supervisor on key performance indicators such as: Transport cost, Customs clearance lead time, Customs-related delays, Demurrage and detention costs and identify opportunities for cost optimization.
Support budgeting and forecasting for transportation and customs activities.
Responsible for archiving all documents (both soft and hard copies) related to transport and customs. Making sure that all important documents are archived i.e shipment to projects, documents from authorities and contracts/FWA, MSF cargo files as per approved SOP.
Minimum Educational Qualification
Essential secondary education.
A Diploma or Bachelor’s Degree in Supply Chain Management, Logistics, Customs Administration, International Trade, or a related field would be considered an asset.
At least 2 years’
Experience
in supply chain related jobs or in the logistics department.
Knowledge of medical clearance processes and the related regulations/authorities.
navigating customs systems such as TANESW and knowledge of permit application from different authorities.
Knowledge of processing Import Duty Exemption Certificates (IDEC) or tax waivers for humanitarian cargos.
within Tanzanian Customs and Forwarding Agent is an asset.
Knowledge
Essential computer literacy (word, excel, internet).
Languages
Essential mission working language and local language.
Competencies
Results and Quality Orientation L1
Teamwork and Cooperation L1
Behavioural Flexibility L1
Commitment.to MSF Principles L1
Service Orientation L1
Stress Management L2
This job description may be amended in line with the activities or evolution of the Mission.
Women and/or any member of minority are encouraged to apply. MSF is dedicated to fostering a safe work environment with zero tolerance for any form of abuse.
Important notice
All applicants must submit a complete application. Incomplete applications will not be considered.
Mandatory documents required:
Motivation Letter
Updated CV
Copies of relevant professional certificates
Academic Certificate (mandatory)
⚠️
Applications missing any of the above documents will be automatically disqualified.
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Method of Application
All interested candidates shall submit their motivation letter, CV, copy of relevant professional certificates, and any supporting document no later than
Sunday, 20th September 2026 at 17:00 AM (EAT)
. Please quote the job title on the email subject
“Transport & Customs Officer.”
Please send your application to the email address
[email protected]
. The applications can also be submitted at MSF offices situated at
Uporoto Street, Plot No.74, House No.22, Ursino Estate, Victoria, Dar es salaam
or at MSF office situated in
Liwale, Lindi
.
Only short-listed candidates will be contacted
If you receive no contact within 6 weeks, you can consider that you have not been pre-selected.
Protection of personal data
The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your data will be treated confidentially. Only people part of the recruitment process have access to your data. MSF does not sell your data under any circumstances. If you have any questions or requests, you can contact
[email protected]
.
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