Job in Tanzania
Relationship Officer
RegionDar es SalaamCityNot specifiedContractFull timePosted2026-09-04Close dateNot specifiedExperience1 yearSourceJobWeb Tanzania
relationship officerbankingdar es salaamfull timesme bankingclient managementretail bankingentry levelsalesretailcall_centerfinance
AI summary
Mwanga Hakika Bank is hiring a Relationship Officer in Dar es Salaam to manage and grow SME and retail client portfolios. The role focuses on client acquisition, revenue generation through cross-selling, credit risk management, and delivering excellent customer service. Candidates need a bachelor's degree in a business-related field and 1-3 years of relevant experience.
- Relationship Officer role focused on SME and retail client portfolio growth
- Requires bachelor's degree in business, marketing, banking or related field
- 1-3 years of experience in client management or similar role needed
- Deadline to apply is 10th September 2026
- Apply via the Mwanga Hakika Bank career page
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Mwanga Hakika Bank and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Tanzania; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Tanzania
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Officer role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Mwanga Hakika Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Job Description
- Mwanga Hakika Bank Limited (MHB) is a fully fledged commercial bank 100% owned by local Tanzanians. We have an exciting opportunity for enthusiastic and committed individuals to join our dynamic and growing team in the following open vacancy.
- Purpose of the Role
- The Relationship Officer is responsible for managing and growing the portfolio of SMEs and Retail clients. The role involves fostering strong client relationships, increasing product penetration, and ensuring the achievement of set business goals and targets.
- Summary of Key Duties and
Responsibilities
- Client Portfolio Management: Develop and maintain a portfolio of SMEs and Retail Banking clients, ensuring growth in deposits, loans, and other banking products.
- Client Acquisition & Retention: Identify new business opportunities, acquire new clients, and build strong, long-term relationships with existing clients.
- Revenue Generation: Drive business growth through effective cross-selling of products, achieving set revenue targets.
- Credit & Risk Management: Assess and manage credit risks within the assigned portfolio, following bank policies and procedures. Ensure minimal non-performing assets (NPA).
- Customer Service: Provide exceptional service to clients, respond promptly to inquiries, and resolve issues to maintain high levels of client satisfaction.
- Business Development: Work with the sales team to generate leads and prepare business development strategies. Report on sales performance, achievements, and corrective actions as needed.
- Compliance & Reporting: Ensure compliance with banking policies and regulations. Prepare weekly reports on portfolio performance and risk management.
- Qualifications
- Bachelor’s degree in business administration, Marketing, Banking & Finance, or a related field.
- 1-3 years of
Experience
in managing SMEs or a similar role, with a proven track record in client management.
Knowledge and Skills
- Ability to assess client financial needs and recommend appropriate banking products.
- Strong communication skills, both verbal and written, for client interactions and presentations.
- Excellent rapport-building, complaint resolution, and customer service skills.
- Ability to maintain long-term client relationships and trust.
- Strong organizational and time-management skills to handle multiple client needs and priorities.
- High level of professionalism and integrity when dealing with client information and transactions.
- Interested candidates are requested to submit their applications through Mwanga Hakika Bank | Career Page (careers-page.com). The deadline for application is 11th September 2026. Only shortlisted candidates will be contacted.
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- Method of Application
- Submit your CV and Application on Company Website : Click Here
- Closing Date : 10th September, 2026.
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Source and provenanceSource: JobWeb Tanzania. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.