Job in Tanzania
Relationship Manager SME
AI job insight
AI job insight
NBC, Tanzania's oldest serving bank, is hiring a Relationship Manager SME to lead and coach a team of Relationship Officers, drive SME asset and revenue targets, and ensure compliant onboarding and portfolio management. The role combines business management, people leadership, and risk-aware SME lending support.
- Lead and develop a high-performing sales team of Relationship Officers through coaching and training.
- Drive SME asset and revenue targets across retail, business, and corporate banking segments.
- Monitor daily scorecards, pipeline reports, and customer applications to maximise returns.
Source Others
Salary Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
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RegionNot specifiedCityNot specifiedContractFull TimePosted2026-10-08Close dateNot specifiedExperienceNot specifiedSourceOthers
relationship managersme bankingbankingsales managementteam leadershipkyc aml compliancelendingsalesretailfactoryentregadorRelationship Manager
AI summary
NBC, Tanzania's oldest serving bank, is hiring a Relationship Manager SME to lead and coach a team of Relationship Officers, drive SME asset and revenue targets, and ensure compliant onboarding and portfolio management. The role combines business management, people leadership, and risk-aware SME lending support.
- Lead and develop a high-performing sales team of Relationship Officers through coaching and training.
- Drive SME asset and revenue targets across retail, business, and corporate banking segments.
- Monitor daily scorecards, pipeline reports, and customer applications to maximise returns.
- Coordinate SME Lending Forum reviews to align recruitment with risk appetite.
- Ensure KYC, AML, and sanctions compliance across the SME Banking Department.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, retail, factoryThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in TanzaniaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Manager SME evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to NBC and the role in Tanzania.
- Add concrete examples related to sales, retail, factory, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Others; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Others
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Manager SME role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Tanzania under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research NBC before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
Job Description
- Advertisement
- NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
- Job Summary
- •Supporting Head of SME Banking in effectively achieving revenue targets, deliver excellent service and meet productivity targets.
- •Develop and manage a high-performing sales team of Relationship Officers through coaching, talent management programs and specialized training programs.
- •Supporting SME’s Regional Managers and Ro’s on processing their application from the approval to payment.
Job Description
Key Accountabilities
- Business Management 40%
- Achieve agreed asset targets by managing and supporting a team of Relationship Officers through offering of a wide range of products and services to SME clients.
- Develop and market the bank’s business through contact with SME customers, high net-worth individuals and other prospective clients.
- Support Relationship Officers’ sales and performance targets by proactively monitoring and acting on Daily Scorecards, Monthly financial and Operational reviews, Call Reports, and pipeline of business opportunities reports.
- Monitor and manage companies/clients applications at a satisfactory rate of return to the bank.
- Provide value added engagement with other departments and Product Specialists within the bank on assuring customers applications are effectively attended as per the SLA.
- Work with Risk Department in building awareness and comply with KYC, AML, and Financial Sanctions and Prohibitions of Business Activity policies for the SME Banking Department.
- Coordinate and organize the SME’s Lending Forum Meetings constituted to assist the business in managing the review of lending activities on regular basis ensuring that customer recruitment is in line with risk appetite, profitable customers are given the attention they deserve and problematic customers are identified upfront and given proper attention.
- People Management and Development 20%
- Provide a direct line leadership and supervision to Relationship Officers
- Motivate staff and ensure they are recognized through NBC recognition schemes.
- Create an empowering environment for team members, encouraging individual ownership and initiative.
- Set high performance and productivity standards for team.
- Develop and communicate an annual plan to optimize the resources (Financial, human and physical) as agreed with the Business banking Leadership.
- Involve Head Of SME in developing the annual resource and capacity plans.
- Build and develop a high performing team, through embedding performance management and coaching.
- Discuss and finalize performance management plans and ratings for the Regions team.
- Drive Relationship Officers performance by identifying development of training needs, and ensure coaching or delivery of training takes place.
- Drive employee development and engagement within the cluster and branch teams that results in a high performance climate and culture
- Conduct effective performance management for direct reports
- Monitor and ensure that all Branch Key Performance Indicators are achieved
Source and provenanceSource: Others. Last checked: 2026-10-11.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.