Receptionist
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Receptionist at Venus Premier Hotel in Arusha. Venus Premier Hotel is seeking a welcoming, organized, and customer-oriented Receptionist to serve as the primary point of contact for guests. In this role, you will manage front desk operations, handle guest check-ins and check-outs, address inquiries, and ensure a seamless, professional, and hospitable environment for all visitors. Greet guests warmly, manage front desk check-ins and check-outs, and provide exceptional customer service throughout their stay.
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AI summary
Receptionist at Venus Premier Hotel in Arusha. Venus Premier Hotel is seeking a welcoming, organized, and customer-oriented Receptionist to serve as the primary point of contact for guests. In this role, you will manage front desk operations, handle guest check-ins and check-outs, address inquiries, and ensure a seamless, professional, and hospitable environment for all visitors. Greet guests warmly, manage front desk check-ins and check-outs, and provide exceptional customer service throughout their stay.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, restauranteThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in ArushaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Receptionist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Venus Premier Hotel and the role in Arusha.
- Add concrete examples related to hospitality, call_center, restaurante, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ajiriwa Tanzania; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ajiriwa Tanzania
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Receptionist role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Arusha under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Venus Premier Hotel before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Receptionist Job at Venus Premier Hotel
About Venus Premier Hotel
Venus Premier Hotel is a premier hospitality destination located in Arusha, Tanzania, renowned for its comfortable accommodations, warm hospitality, and convenient access for both leisure and business travelers. The hotel is dedicated to delivering exceptional guest experiences from the moment visitors arrive.
Job Summary
Venus Premier Hotel is seeking a welcoming, organized, and customer-oriented Receptionist to serve as the primary point of contact for guests. In this role, you will manage front desk operations, handle guest check-ins and check-outs, address inquiries, and ensure a seamless, professional, and hospitable environment for all visitors.
Key Responsibilities
- Guest Services & Reception:
- Greet guests warmly, manage front desk check-ins and check-outs, and provide exceptional customer service throughout their stay.
- Inquiry Management:
- Answer phone calls, respond to emails, and handle guest inquiries regarding room availability, rates, and hotel amenities.
- Reservations & Billing:
- Process room reservations, handle billing transactions, issue receipts, and manage daily front office accounting records accurately.
- Coordination:
- Coordinate with housekeeping, maintenance, and management teams to ensure rooms and facilities meet high standards of readiness.
- ajira
- General Support:
- Handle guest requests, resolve any issues promptly and professionally, and perform other front-office duties as assigned by management.
- Qualifications & Requirements
- Education:
- Certificate or Diploma in Front Office Operations, Hospitality Management, Customer Service, or a related field.
Experience
Proven experience working in a hotel reception or customer-facing administrative role is preferred.
Key Skills & Competencies:
Excellent verbal and written communication skills in both Swahili and English.
Strong customer service orientation with a pleasant and professional demeanor.
Good organizational skills and basic computer literacy for managing reservations and emails.
Ability to multitask and remain calm under pressure in a fast-paced hospitality environment.
How to Apply
Interested candidates can apply online or attend the scheduled walk-in interviews:
Walk-In Interviews:
Dates:
12th to 15th November
Reporting Time:
9:00 AM to 11:00 AM daily
Venue:
Venus Premier Hotel, Sabena Area, Arusha
Email Application:
Send your updated CV and application letter to: