Marketing Presenter & Customer Retention Officer
AI job insight
PELSAM LIMITED is seeking a Marketing Presenter & Customer Retention Officer in Dar es Salaam. The role combines promotional video presentation, product demonstrations, digital marketing, customer engagement, retention, renewals, and relationship management.
- Full-time position in Dar es Salaam, Tanzania
- Represents the company in promotional videos and advertisements
- Demonstrates software products and business solutions
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AI summary
PELSAM LIMITED is seeking a Marketing Presenter & Customer Retention Officer in Dar es Salaam. The role combines promotional video presentation, product demonstrations, digital marketing, customer engagement, retention, renewals, and relationship management.
- Full-time position in Dar es Salaam, Tanzania
- Represents the company in promotional videos and advertisements
- Demonstrates software products and business solutions
- Manages customer follow-ups, renewals, and retention activities
- Communicates with customers by phone, WhatsApp, and email
- Supports upselling, cross-selling, and customer reactivation
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, call_center, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Dar es SalaamThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Marketing Presenter & Customer Retention Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to PELSAM LIMITED and the role in Dar es Salaam.
- Add concrete examples related to sales, call_center, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ajiriwa Tanzania; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ajiriwa Tanzania
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Marketing Presenter & Customer Retention Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Dar es Salaam under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research PELSAM LIMITED before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Marketing Presenter & Customer Retention Officer
Company:
PELSAM LIMITED
Department:
Sales & Marketing / Customer Relations
Employment Type:
Full-Time
Duty Station:
Dar es Salaam, Tanzania
Job Purpose
The Marketing Presenter & Customer Retention Officer is responsible for representing the company in promotional videos, product demonstrations, advertisements, and digital marketing campaigns while maintaining strong relationships with existing customers. The position focuses on professional product presentation, brand promotion, customer engagement, customer satisfaction, and retention.
Key Duties and Responsibilities
Marketing Presentation & Brand Representation
Act as the company’s presenter in promotional videos and advertisements.
Present and explain company products and services clearly and professionally.
Appear in marketing videos for social media, websites, and other advertising platforms.
Demonstrate company software products and other business solutions.
Deliver promotional messages confidently and persuasively in front of the camera.
Participate in product launches, marketing campaigns, and promotional events.
Work with the marketing production team during video recording sessions.
Prepare and practice product presentations using approved scripts and product information.
Maintain a professional appearance, positive attitude, and strong brand representation.
Customer Retention & Relationship Management
Maintain regular communication with existing customers.
Conduct customer follow-ups to ensure satisfaction with company products and services.
Encourage customers to continue using company products and software solutions.
Follow up on subscription renewals and customer retention activities.
Identify inactive customers and support customer reactivation.
Collect customer feedback, complaints, and improvement suggestions.
Coordinate with the Support Team to ensure customer issues are addressed.
nafasi za kazi
Build strong and long-term customer relationships.
Identify opportunities for upselling and cross-selling company services.
Customer Engagement & Communication
Communicate professionally with customers through telephone, WhatsApp, email, and other approved channels.
Explain company products, services, and new features to customers.
Conduct customer satisfaction follow-ups.
Represent the company during customer interviews, testimonials, and promotional activities.
Maintain accurate customer interaction records in the CRM system.
Required Qualifications & Skills
Excellent verbal communication skills in English and Swahili.
Confidence and professionalism when speaking in front of a camera.
Strong presentation and public-speaking skills.
Ability to explain technical products in simple, understandable language.
Good customer service and relationship management skills.
Professional appearance and positive personality.
Basic knowledge of digital marketing and social media.
Ability to learn and demonstrate software products.
Previous experience in promotional presenting, advertising, customer service, or marketing is an added advantage.
Targets are subject to management approval and adjustment based on operational requirements.
Required Personal Competencies
Confident and engaging personality.
Strong communication and presentation skills.
Creativity and enthusiasm.
Customer-focused attitude.
Professional conduct and appearance.
Ability to work with marketing and technical teams.
Strong interpersonal and relationship-building skills.
Good time management and organizational skills.
Willingness to learn company products and services.
Commitment to company growth and customer satisfaction.
How to Apply
Interested candidates should send their CV to:
before 15th November 2026.