Relationship Manager Private banking
AI summary
NBC, Tanzania's oldest bank, seeks a Relationship Manager for Private Banking to develop and grow relationships with affluent customers, achieve sales targets, and deliver high-quality service. Based in Dar es Salaam, full-time role.
- Target sales and relationship management for high-net-worth clients
- Requires proactive selling and cross-selling of banking products
- Role includes customer visits, financial planning, and credit monitoring
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, sales, securityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Manager Private banking evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to NBC and the role in Not specified.
- Add concrete examples related to driver, sales, security, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Tanzania; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Tanzania
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Manager Private banking role in driver, sales?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research NBC before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Location: Tanzania State: Dar Es Salaam Jobs
Job Type: Full-Time Job category: Administrative/Secretarial Jobs in Tanzania Job Description NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services. Job Summary Job Description Summary To develop and grow relationships with Affluent customers, and growing the customer base through targeted sales efforts and the delivery of impeccable service. Delivers a high level of service and personal attention to the Bank’s quality customers, with the aim of developing significant sales and new business and providing a high level of retention of existing clients business. Job Description Job Description
Relationship Manager Private banking at NBC - JobwebTanzania Home About Us Contact Privacy Policy Login/Register Submit a Job Submit a job Today: 1605 Jobs 10 Jul 2026 Relationship Manager Private banking at NBC Never Miss a Job Update Again. Click Here to Subscribe Company: NBC
Key Accountabilities
Solution sales to new and existing customers & Relationship Management. •Achieve agreed sales target for customers (upgrades and new to bank), new accounts, assets and liabilities and any other products as may be assigned. •Conduct a detailed need analysis for all existing and potential customers to determine which product will suit their needs. •Ensure proactive selling of alternative delivery channels (internet banking, insurance products, etc.) to all clients. •Based on proactive sales or leads referred from other sources, ensure contacts to potential new customers are done and offer them packaged financial solutions based on a detailed assessment of their needs. •Increase product penetration for existing customer base by reviewing their portfolio to determine potential cross sells and pro-actively recommend new products to customers. •Conduct financial planning for customers to play a pro-active role in increasing their wealth. •Achieve agreed sales target for customers (upgrades and new to bank), new accounts, assets and liabilities and any other products as may be assigned. •Continuously monitor utilization of credit facilities and investment avenues. Identify and resolve underutilization by contacting customers to determine the reasons and escalating service issues. •Manage the banking relationships for portfolios of high-net-worth customers which may include senior local political figures and well known business people •Conduct regular customer visits and motivate focused social events and individual entertainment to build long-term relationships. •Take accountability for the relationship with the Client, across all hierarchical levels, which incorporates integrating and coordinating all contacts between the Bank and the Client. •Manage own calling program including identifying names to call in a particular month and setting up meeting, obtain advise from Head of Affluent where required. •On a monthly basis, compile a report on calling programs for the month and personal sales progress against the targets as agree. Present the report to the Head of Affluent. Customer
Experience
•Monitor operational delivery of customer requirements, summaries systemic failures and raise to the Head of Affluent for further follow-up at EXCO level. •Log complaints and action general queries, track the resolution and respond to clients within a reasonable time. •Always provide quality and professional service and support to customers. (world class customer service). Compliance and Risk Management •Ensure that processes, control
Required: Bachelor’s degree in business administration or its equivalent 4 and above years of banking
(preferably from Branch) Broad knowledge of banking practice (Product knowledge) and bank regulations Knowledge, Skills and competences required: Strong Customer Service management Communication skills verbal and written. Listening skills Relationship Management Financial Management and analytical skills Bank Products awareness Selling and negotiation skills Awareness of BOT Regulation Risk Management Credit risk Operation risk Market risk Qualifications Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements),
in a similar environment, Higher Diplomas – Business, Commerce and Management Studies, Openness to change (Meets some of the
Requirements
and risk management frameworks that have been designed for the area are understood by all members of the team. •During scheduled audits and management assurance reviews, ensure that all information required by the auditors are provided timeously. •Log all Risk and Loss events as a result of error or fraud highlighted in the department. Ensure that the issues are thoroughly investigated and closed or escalated as per policy. •Monitor compliance training undertaken by team members and ensure that they complete the required training within prescribed timelines. •Review the portfolio from a compliance perspective on a monthly basis and ensure that all documentation required for all clients including those related to KYC, AML and SANCTIONS are up to date. •Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level timelines or where there are unresolved KYC requirements, to management in Operations. •Check and approve each new account application and loan document. Business Management. •Drive customer engagement activities in branches •Based on gaps identified, motivate requests to the manager for additional resources including people, budget and equipment. •Obtain a thorough understanding of the business unit’s strategy and explain it to team members in such a way that they understand the contribution they have to make. •Explain targets and take accountability for the monitoring and achievement of performance objectives in the department in terms of employee satisfaction, customer experience, cost performance, return on investments, risk, and compliance and governance requirements. Create quarterly and monthly plans to ensure delivery for the year. •Conduct basic statistical analysis to track performance variances and determine the root causes of errors. Make recommendations for productivity or process enhancements to process owners. •Implement productivity improvement measures by coaching staff on any new processes or on their areas for improvement. Other duties •Carry out other duties as assigned by the Branch Manager. •Prepare various reports and business proposals for management approval
and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Relationship building (Meets some of the
and would need further development) Sharing is Caring! Click on the Icons Below and Share Method of Application Submit your CV and Application on Company Website : Click Here Closing Date : 15th July , 2026. Dont Miss Latest Jobs In Tanzania. Subscribe Today. 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