Payroll & HR Operations Officer
AI summary
NBC is hiring a Payroll & HR Operations Officer in Dar es Salaam, Tanzania. The role involves payroll processing, employee records management, and providing HR advisory services. Full-time position in the banking sector.
- Responsible for payroll Level 1 capturing and ensuring data correctness.
- Provides Tier 1 HR advisory and transactional Employee Data Management services.
- Ensures compliance with statutory remittances and payroll timelines.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, sales, securityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Payroll & HR Operations Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to NBC and the role in Not specified.
- Add concrete examples related to driver, sales, security, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Tanzania; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Tanzania
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Payroll & HR Operations Officer role in driver, sales?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research NBC before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Location: Tanzania State: Dar Es Salaam Jobs
Job Type: Full-Time Job category: Administrative/Secretarial Jobs in Tanzania Job Description To deliver payroll services through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Job Description Jobboard subscription Overall
Payroll & HR Operations Officer at NBC - JobwebTanzania Home About Us Contact Privacy Policy Login/Register Submit a Job Submit a job Today: 1605 Jobs 21 Jul 2026 Payroll & HR Operations Officer at NBC Never Miss a Job Update Again. Click Here to Subscribe Company: NBC
Job Purpose
To provide a seamless , simple, Tier 1 HR advisory and transactional Employee Data Management (EDM)/Payroll service .To ensure we attend to the needs of our clients, both internal and external in an efficient and effective manner within all points of entry including telephony, email, contact HR and Chat. The role holder is required to work in a culture of service excellence, governance and critical timelines. They must work to identify continuous improvement and trends with the ability to make recommendations where service improvement/change is necessary within the EDM/Payroll Service Line Accountability: Payroll Processing 50% • Responsible for payroll Level 1 capturing on payroll and checking of Workday incoming·· data to ensure correctness of transactions • Raise cases for L1 bulk capturing where such requirement arises • Check all documentation received from business through the People Partners or other sources prior to capturing to ensure that it is correct • Where there is missing or incorrect documentation received from the business /People partners, obtain the necessary documentation before processing • Verify that all correct payroll information is submitted by the HRBPs and that the information complies with Payroll standards. i.e. correct position numbers are obtained, correct organizational structure is used and correct authorization is done. • Once all the verification have been completed, process the necessary task i.e. manual payroll information/inputs capturing within agreed timelines to ensure colleague earnings are paid timely as approved • Provide feedback to the HRPBs on status of requests where additional information is required or there is anything worth sharing back • Ensure payroll records including input documents are filed in line with the IRM
Requirements
• Ensure proper filing of statutory remittances proof and schedules in support of such remittances on monthly basis • Assist the Payroll Manager to ensure compliance to statutory remittances as per legal
i.e prior to cut off date • Complete all payroll related checklist to attest completion of key activities such as submission of periodic returns/reports eg HESLB, WCF, PAYE, SOL etc • Support HRBPs and Business with calculations of wages and deductions for existing, terminated or job change processes • Assist Colleagues in payroll related queries eg production of payslips, interpretation, etc as necessary • Assist the Payroll manager on all pension liaison
for employees, retirees, and ex-employees • Provide Advice and Guidance on HR Portal functionality and promote self- service at all times with employees and Line Managers. Accountability: Employee Records Management 30% • Overall responsible for employee records management of the Bank • Responsible for ensuring completeness of employee records on file including checking of joiners file against checklist of records required on file • Manage employee file issuing by ensuring file movement is pre-approved and recorded for easy tracing • Ensure there is adherence to IRM standards and
in employee Records management • Maintain Business List of Records (BLoR) as required by IRM • Maintain and update accurate database of all existing and previous employee files and their actual location as per BLoR • Responsible for maintenance of both active and archived employee files and retrieval thereto • Responsible for central record keeping of all HR records that requires storage for future references • Maintain an indexation method that makes it easy to locate employee records and Identify trends and notify the Line Manager of any recommendations on processes and procedures to ensure continuous improvement. Accountability: Governance and Control 10% Responsible for post-employment screening of new employees and ensuring reports are timely obtained and filed Act as Liaison officer with screening vendors ensure timely provision of necessary information for screening Ensure that the all the payroll processing documentation is aligned to the SOX requirement. e.g.: all the relevant signatures are obtained for the specific tasks i.e. out df cycle increases Ensure 100% completion of compliance tests. Ensure level of confidentiality of HR records is at all-time maintained with zero tolerance Demonstrate prudence, sound judgement and appropriate and timely escalations in the management of all types of risk applicable to role. Report all the risk events/incidents/issues immediately upon discovery to the leadership team and provide solution to prevent future occurrence. Proactively identify ways to improve the risk and control environment by considering what could go wrong in current internal processes and how errors could be prevented Focusing on the root causes and taking ownership of identified actions. Accountability: People Experience/Customer Obsession 10% Discharge duties in a manner that is coherent with company values Adhere to set SLAs where applicable aiming at delivering services within SLAs Always strive to deliver best service
and would need further development), Enabling team success (Meets some of the
and would need further development), Ethics and values (Meets all of the requirements), Financial Administration (Meets all of the requirements), Financial Experience, Openness to change (Meets some of the
and would need further development), Payroll Knowledge (Meets some of the
and would need further development), Quality orientation (Meets all of the requirements) Sharing is Caring! Click on the Icons Below and Share Method of Application Submit your CV and Application on Company Website : Click Here Closing Date : 25th July , 2026. Dont Miss Latest Jobs In Tanzania. Subscribe Today. 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Experience
- to colleagues and clients Take personal initiatives for training and development to serve customers better Escalate any issues that may cause or lead to poor colleague
- Qualifications Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Digital familiarity (Meets some of the