Job in Tanzania
Knowledge Support Officer
RegionArushaCityArushaContractFixed-term contractPosted2026-08-06Close dateNot specifiedExperience3 yearsSourceJobWeb Tanzania
support officertravel consultantcustomer servicetourismArushafixed-term contractfull timehospitalityTanzania Specialistmid-leveldriversales
AI summary
Tanzania Specialist is hiring six Knowledge Support Officers in Arusha on a fixed-term contract. The role involves advising clients on travel destinations, itineraries, and services, supporting bookings and reservations, and delivering excellent customer service. Candidates should have a diploma or degree in Tourism, Hospitality, Business Administration, or a related field, plus at least three years of relevant experience.
- Six positions available in Arusha, Tanzania
- Fixed-term contract reporting to the Knowledge Support Manager
- Requires diploma or degree in Tourism, Hospitality, Business Administration, or related field
- Minimum three years of relevant field experience needed
- Fluency in English required; additional languages are an advantage
- Flexible hours including nights and weekends may be required
- Apply by emailing a cover letter and updated CV to [email protected]
- Application deadline is Tuesday, 11 August 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, sales, securityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in ArushaThe vacancy is associated with this location.
- UnclearComfort with the Fixed-term contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Knowledge Support Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Tanzania Specialist and the role in Arusha.
- Add concrete examples related to driver, sales, security, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Tanzania; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Tanzania
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Knowledge Support Officer role in driver, sales?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Arusha under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Tanzania Specialist before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Support Officer Jobs at Tanzania Specialist - JobwebTanzania
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- Company:
- Tanzania Specialist
- Location:
- Tanzania
- State:
- Arusha & Moshi Jobs
- Job type:
- Full-Time
- Job category:
- Administrative/Secretarial Jobs in Tanzania
- Job Description
- Knowledge Support Officer
- Job Overview
- Organization:
- Tanzania Specialist
- Location:
- Arusha, Tanzania
- Reports to:
- Knowledge Support Manager
- Employment type:
- Fixed-term contract
- Number of positions:
- 6
- Job Summary and Key
Responsibilities
- The Knowledge Support Officer will provide clients with reliable travel guidance and excellent customer support. Key
- include:
- Advisising clients on travel destinations, itineraries, and services.
- Providing accurate and timely travel information and guidance.
- Supporting clients with bookings, reservations, and related documentation.
- Responding promptly to inquiries and offering appropriate solutions to client needs.
- Maintaining strong knowledge of travel products, policies, and procedures.
- Ensuring excellent customer service and after-sales support.
Qualifications and Skills
- Applicants should possess:
- A diploma or degree in Tourism, Hospitality, Business Administration, or a related field.
- Prior
Experience
- in customer service, tourism, or travel consultancy, which will be an added advantage.
- Strong communication and interpersonal skills.
- The ability to work under pressure and handle multiple tasks.
- Proficiency in Microsoft Office and reservation systems, which is desirable.
- Fluency in English. Knowledge of additional languages will be an advantage.
- Other
Requirements
- Ability to work flexible hours, including nights and weekends.
- Strong sense of responsibility and accountability.
- A minimum of three years of relevant field experience, supported by a proven track record.
- Sharing is Caring! Click on the Icons Below and Share
- Method of Application
- Interested candidates should email the following documents to
- [email protected]
- :
- A cover letter.
- An updated curriculum vitae (CV).
- Only shortlisted candidates will be contacted.
- Application Deadline
- Applications must be submitted by
- Tuesday, 11 August 2026
- .
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Source and provenanceSource: JobWeb Tanzania. Last checked: 2026-08-17.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.