Grievances Resolution Specialist
AI summary
Tembo Nickel seeks a Grievances Resolution Specialist to manage community and resettlement grievance processes at Kabanga Site. The role involves intake, investigation, coordination, and reporting in line with IFC PS5. Requires a Bachelor's degree and 5+ years experience in grievance management or community relations.
- Manages end-to-end grievance process for community and resettlement issues.
- Requires 5+ years experience in grievance management or community relations.
- Application deadline is 25 July 2026 via email.
- No fees charged; equal opportunity employer; women encouraged to apply.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, sales, securityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Grievances Resolution Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Tembo Nickel and the role in Not specified.
- Add concrete examples related to driver, sales, security, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Tanzania; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Tanzania
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Grievances Resolution Specialist role in driver, sales?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Tembo Nickel before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Location: Tanzania State: Tanzania Jobs
Job Type: Full-Time Job category: Administrative/Secretarial Jobs in Tanzania Job Description Grievances Resolution Specialist – Kabanga Site Position summary Tembo Nickel is seeking to recruit a Grievances Resolution Specialist to join Tembo Nickel Project Team. Reporting to the Social Performance Manager, the Community and Resettlement Grievance Specialist manages the end-to-end grievance process for all community and resettlement related grievances. The role ensures grievances are recorded, assessed, resolved, and closed in a timely, transparent, and culturally appropriate manner, in line with IFC PS5 and Company Standards. Duty station Kabanga Site (6/3 Roster) Duties and
Grievances Resolution Specialist at Tembo Nickel - JobwebTanzania Home About Us Contact Privacy Policy Login/Register Submit a Job Submit a job Today: 1605 Jobs 16 Jul 2026 Grievances Resolution Specialist at Tembo Nickel Never Miss a Job Update Again. Click Here to Subscribe Company: Tembo Nickel
Responsibilities
1. Grievance intake and management Receive, register, and categorise grievances from affected households, community members, and stakeholders. Conduct field verification and investigations to understand grievance context and validity. Coordinate with internal teams to develop resolution options and ensure timely closure. 2. Stakeholder engagement Engage directly with complainants to explain processes, provide updates, and confirm satisfaction with outcomes. Coordinate meetings between communities and project teams where required. 3. Reporting and analysis Maintain an up-to-date grievance database with accurate records of actions, decisions, and closure status. Analyse grievance trends and provide insights to the MEL Manager and Social Performance team. Develop monthly and quarterly grievance reports. 4. Compliance and continuous improvement Ensure grievance handling aligns with IFC PS5, Company Standards, and community expectations. Identify systemic issues and recommend improvements to the Grievance Mechanism process and accessibility of the mechanism by stakeholders. Qualifications and competencies Bachelor’s degree in social sciences, Community Development, Law, or related field. Computer literate and fully conversant with basic computer applications. Minimum 5 years’
Experience
in grievance management, community relations, or resettlement programs.
working in the mining industry is an added advantage. Proven ability to work in remote settings with multicultural teams and local workforce. Sharing is Caring! Click on the Icons Below and Share Method of Application Applicants are invited to send their resumes indicating the role title in the subject via email to [email protected] . Application closing date is 25th July, 2026. Note: We are committed to provide equal employment opportunities based on merits, and we do not charge candidates any fees in the whole recruitment process. Women are strongly encouraged to apply. Dont Miss Latest Jobs In Tanzania. Subscribe Today. 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