Front Office Manager Job Opportunity at Zanziblue Resorts | July 2026
Apply at sourceAI summary
Zanziblue Resorts is hiring a Front Office Manager to oversee the guest journey in a boutique resort on Zanzibar. The role involves leading front office, spa reception, and gym teams, managing reservations, guest services, transfers, and activities. Requires 3+ years of front office leadership experience in a hotel or resort.
- Accommodation and meals provided at the resort
- Oversee entire guest journey from arrival to departure
- Lead Front Office, Spa Reception, and Gym Reception teams
- Minimum 3 years experience in Front Office leadership role
- Fluent English required; additional languages an advantage
Description
Front Office Manager Job Opportunity at Zanziblue Resorts | July 2026 Full Time Tanzania July 21, 2026 Administration Jobs Job Overview Front Office Manager Job Opportunity at Zanziblue Resorts | July 2026 Front Office Manager Zanziblue Resorts Qualification Job Description We are looking for an experienced, organized, high EQ and hands-on Front Office Head to oversee the entire guest journey on the island, from arrival at the airport, or ferry, to transfers, activities, fitness, spa, special celebrations, events, overall guest experience, etc. This is an exciting opportunity for a hospitality professional who enjoys freedom to create and manage unique guest experiences in a fast paced environment un-burdened by internal politics. Key Responsibilities Lead the Front Office, Spa Reception, and Gym Reception teams Deliver exceptional guest service throughout the entire guest journey Oversee reservations, check-in, check-out, room allocations, and billing Handle guest feedback and service recovery with professionalism and care Recruit, train, coach, and motivate the Front Office team Ensure all Front Office SOPs and service standards are consistently maintained Coordinate and oversee all guest transfers and excursions, ensuring seamless planning, communication, and execution with internal teams and external partners Manage the resort’s activities and experiences program, ensuring guests receive personalized recommendations and memorable experiences throughout their stay Coordinate closely with Housekeeping to ensure villas are ready and maintained to the highest standards Work with Maintenance to resolve guest-related issues promptly Drive upselling of accommodation, spa treatments, dining experiences, and resort activities Monitor departmental KPIs, guest satisfaction, productivity, and operational performance Prepare reports and support budgeting and departmental planning Profile We’re Looking For Minimum 3 years’ experience in a Front Office leadership role within a boutique hotel or resort Passion for delivering exceptional guest experiences Strong leadership and team development skills Excellent communication, selling and interpersonal abilities Experience with hotel PMS systems Strong organisational skills and attention to detail Calm, solution-oriented approach under pressure Fluent English (additional languages are an advantage) Experience in remote or island destinations is highly desirable What We Offer Opportunity to be part of a unique boutique resort concept Dynamic, people-focused work environment Competitive compensation package Accommodation and meals provided at the resort Interested candidates are invited to apply by sending their CV and a short cover note highlighting relevant experience to: [email protected] Only shortlisted candidates will be contacted. OTHER JOBS , TANZANIA JOBS , NGO's JOBS , NAFASI ZA AJIRA Apply for this job × Apply for job You need a resume to apply for a job. Please create a resume first. Create New Resume Share: Zanziblue Resorts Job Vacancies Related Jobs Clear All Filter Email Me Jobs Like These × New Job Alert Never miss a chance! Let us know your job expectations, so we can find you jobs better! Email Keywords Email Frequency Daily Weekly Fortnightly Monthly Save Showing 1–7 of 1794 jobs Assistant Administration & HR Officer at Pelsam Limited Pelsam Limited Job Vacancies Full Time July 27, 2026 Send to friend Share View more 2 days ago Sea Freight Coordinator at Alistair Group (July 2026) Alistair Group Job Vacancies Full Time July 27, 2026 Send to friend Share View more 2 days ago Project Officer Job Vacancy at Amref Health Africa (July 2026) AMREF Health Job Vacancies Full Time July 23, 2026 Send to friend Share View more 6 days ago Facilities &Admin Assistant at GardaWorld (July 2026) Gardaworld Job Vacancies Tanzania Full Time July 22, 2026 Send to friend Share View more 1 week ago Secretary Job Opportunity at Kadula and Kapata Limited Kadula and Kapata Limited Job Vacancies Full Time July 20, 2026 Send to friend Share View more 1 week ago Field Officer Job Opportunity at LVIA Tanzania LVIA Job Vacancies Full Time July 20, 2026 Send to friend Share View more 1 week ago Sea Freight Coordinator Job Opportunity at Alistair | July 2026 Alistair Group Job Vacancies Full Time July 19, 2026 Send to friend Share View more 1 week ago