General Cashier

AI summary

The General Cashier handles all cash transactions in a hospitality setting, processing guest payments and maintaining cash drawers. They work with various payment methods and assist in financial reporting. Requires a Bachelor's in finance/accounting and 2-3 years of hospitality cashier experience.

• Full-time position in Dar es Salaam
• Requires Bachelor's in finance/accounting
• 2-3 years hospitality cashier experience preferred
• Basic English proficiency required
• Submit application letter, CV, and three referees via email

Description

Department: Finance Reports to: Cluster Financial Controller /Accountant JOB SUMMARY The General Cashier is responsible for handling all cash transactions within the hospitality facility, ensuring accuracy and accountability in every transaction. This role ensures that all financial transactions, including guest payments and cash drops, are processed smoothly and efficiently, maintaining a balanced cash flow and assisting in the preparation of financial reports. KEY RESPONSIBILITIES Guest Transactions: Process payments from guests for various services, including room charges, food & beverage, retail, and additional services. Issue receipts, refunds, and change promptly while ensuring the accuracy of the transaction. Handle different payment methods such as cash, credit/debit cards, and mobile payments. Cash Management: Maintain a balanced cash drawer, ensuring all transactions are logged accurately. Reconcile cash drawers at the beginning and end of each shift, reporting discrepancies to the supervisor. Ensure adherence to cash handling and security protocols, including safekeeping of money. Billing and Payment: Verify and process guest bills, ensuring accuracy in charges and applying discounts, promotions, or credits when applicable. Assist in managing guest folios and ensure timely posting of transactions. Collaborate with front desk staff to resolve any discrepancies in billing. Customer Service: Greet guests and provide assistance with inquiries or concerns in a friendly and professional manner. Address guest complaints or issues with payments in a calm, efficient, and courteous manner. Provide information on services, charges, and payment policies. Reporting and Documentation: Generate and submit daily cashier reports to the accounting or finance department. Assist with cash drops and financial documentation for reconciliation purposes. Collaboration: Work closely with other hotel departments, such as housekeeping, food and beverage, and front desk, to ensure smooth guest transactions and service. Support team members during busy times by assisting with customer service or payment-related tasks. C ompliance Adhere to all company policies, procedures, and financial controls to ensure compliance with legal and financial regulations. Maintain confidentiality and safeguard guest information at all times. QUALIFICATIONS Bachelor’s in finance/accounting Experience: At least 2-3 years of experience as a cashier in a hospitality or customer service setting (preferred). Technical Skills: Proficiency with Point-of-Sale (POS) systems, cash registers, and basic computer skills. Soft Skills: Strong communication and customer service skills. Detail-oriented with the ability to process payments and handle cash accurately. Ability to remain calm and efficient during busy or stressful situations. Trustworthy and reliable with a high level of integrity. Flexibility to work varying shifts, including weekends and holidays. Languages: Basic English proficiency required; additional languages are an asset in a multicultural environment. How to Apply: This is a Full-time Job. Interested candidates for any of the above positions should submit an application letter, a detailed copy of their cv,names and contact information (Email addresses and telephone numbers) of three referees. The candidate must clearly indicate the title of the position applied for (as it appears in the advertisement) on the heading of the email. Application should be submitted to the Human Resources email, [email protected] Go to our Homepage To Get Relevant Information. Apply for this job Review the job details above, then follow the employer application instructions. Use the instructions inside the job description to apply. 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